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Association Xchange - September 2022
The Other Side of Member Engagement: A Rich Volunteer Experience
Presented by Peggy Hoffman, Mariner Management and Marketing

We all have volunteers, what we don’t all have is effective volunteers. More than that, we are increasingly finding that our volunteers pool is limited in many ways from its diversity to its skill set. For many associations COVID brought not just employee burnout but volunteer burnout as well. The reality is that our volunteer systems were suffering before COVID, it’s just that the pandemic highlighted the weaknesses. During COVID, ASAE Foundation asked how to create a volunteer system that associations can use to enhance their volunteer engagement for a new age. Let’s look the options for associations and highlight resources you can use to improve the volunteer experience for your members and your staff.


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