Do you feel like you talk to a lot of people, but your sales don't seem to be growing? Do just as many people buy as don't buy? Do you get a lot of shoppers, but not enough buyers? Do you want to engage more with visitors to your shop? This may be for you.
Many sales are made by accident. People see a color, a texture, or a model and they are motivated to buy it. That's a passive sale. The “low hanging fruit” as it were. Passive sales are great, but that's not where growth and profitability are. Most sales don't “just happen.” As business owners, we want to actively sell our product, our business, and our brand. We want to connect with our customers and help them buy from us. This class will help you understand the steps that all sales go through. Understanding the steps, and knowing where you are in the sales process, will help you be a more effective sales person while delivering an engaging, positive experience for your customer.