As patients return to elective procedures and wellness appointments amid COVID-19, it’s more important than ever to meet them where they’re at from a payment perspective. They expect transparency and personalized engagement — both with their care and its costs. Having the proper strategies in place to digitally and proactively engage them in the payment process can ensure a smooth end-to-end patient financial experience.
Join this webinar to hear from industry experts for holistic strategies to best address patient payments throughout the lifecycle. Veronica Hughes from MD Anderson and Kristin Burns from VisitPay will share which approaches have been most impactful based on their experiences either directly or working with health system clients. During this session, they’ll explore how:
- Implementing frictionless, personalized cost estimates benefits patients and providers
- Advanced digital solutions with tailored payment options drive greater yield
- Better patient engagement can increase loyalty and improve cash flow
- Measured tactics and process improvements drive organizational efficiencies
Director, Business Operations
Regional Director, Ambulatory Business Services
Director of Product Management
Earn NAHAM Contact Hours
This NAHAM sponsored webinar provides one(1) NAHAM-approved contact hour and is offered at no cost to both members and non-members.